Small Business Managed IT Services
SystemHero Managed IT services eliminate the hassle of working with unreliable, or inefficient technology. We take over your IT operations to help increase your company’s efficiency, minimize downtime due to IT issues, and improve your teams productivity.
Fully Inclusive User Support
IT systems in business are crucial to today’s working environment and when they stop working, crash or fall behind with technology, business productivity is the first to suffer. Without having a team of in house IT professionals where do you turn for your IT Support? We solve all your Windows, Printing, and any other Issue that comes up. Leave it to Locutis
Flat Per User Monthly Rate
Our Flat rate pricing allows us to provide your business with all the IT services it requires. Focus on your business while we focus on your IT.
Dedicated Support
Our support techs are available both onsite and remotely to resolve your issues quickly. They also watch the monitoring alerts to keep you protected before you know theres an issue.
Fast Response Times
Our Agents are there when you need us. Our Managed Service Plans offer guaranteed response times with Service Level Agreements.
Documentation
Our Team documents all aspects of your IT environment, from serial numbers, passwords, policies, and much more. We make it easy to know your IT assets and more.
Unlimited Computer Tune-Ups
Software & Printer Troubleshooting
Microsoft Office Support
Browser Support
Adobe Support
How It Works
ITIL Service Model
ITIL is a framework of best practices for delivering IT services. ITIL’s systematic approach to IT service management can help businesses manage risk, strengthen customer relations, establish cost-effective practices, and build a stable IT environment that allows for growth, scale and change.
Virus, Malware, & Security Protection
combining the best, patented protection technologies that secures your everyday activities.
VirusScope
Using behavioral and action based analysis VirusScope dynamically analyzes unknown processes and executables to determine a verdict, while analysis occurs on the local workstation. Your endpoint is protected from being patient zero because unknown files are automatically jailed in a container that prevents access to native system resources (CPU, memory, registry) keeping your endpoint safe, without affecting usability.
White\ Black List based Antivirus
Using behavioral and action based analysis VirusScope dynamically analyzes unknown processes and executables to determine a verdict, while analysis occurs on the local workstation. Your endpoint is protected from being patient zero because unknown files are automatically jailed in a container that prevents access to native system resources (CPU, memory, registry) keeping your endpoint safe, without affecting usability.
Valkyrie
Unlike competing solutions that run applications indefinitely in containers affecting usability and scale, the Locutis Security Client may be configured to contact Valkyrie, Locutis' cloud based File Analysis Platform that provides static and dynamic malware analysis, typically returning a verdict in as little as 45 seconds – >5x’s faster than leading solutions!
Automatic Containment
Locutis' patent-pending automatic containment technology has been proven to stop zero day attacks, ‘jailing’ unknown processes from the native system, while dynamic analysis continues, and a verdict is determined. Say goodbye to ‘Patient Zero’
Host Intrusion Prevention (HIPS)
Monitors your system for suspicious activity, constantly analyzing your system.
Locutis Dome: Secure DNS based solution with 100% mobile device coverage with apps
Setup in seconds, block Advanced Threats and secure your internet traffic and privacy, on and off site.
Faster Internet
Dome Shield’s AnyCast network constitutes of 20+ globally nodes with special peering agreements with ISPs. Hence, once you change your DNS settings to Dome Shield DNS, you will experience faster internet access.
Secure Browsing
Locutis' Threat Intelligence system is integrated with Dome Shield’s DNS by default and using it, you can have a complete secure browsing experience by blocking all web-borne malicious sources.
Parental Controls
You can get control of your home’s entire internet traffic just by a simple DNS change. Computer, laptops, mobile phones, tablets TV’s, IoT devices or simply anything internet connected can be applied with the web access policy you create. Additionally, you can use Dome Shield’s Computer Agent and Mobile Apps to extend protection and controls beyond your home or business network.
Block Advanced Threats
Block Phishing, Botnet, Malicious/Malware sources and much more before they can get into your network. Dome Shield is built on that Threat Intelligence for protecting you against web-borne Advanced Threats.
Control Web Access
Category based domain filtering and custom black/whitelisting has never been easier. Just change your DNS and using Dome Shield create granular Web Access Policies per device and per network. You can create Web Access Policies using Dome Shields 80+ categories containing more than 100 million categorized domains which is being updated every second! You can even create customized block pages with actions.
Off Network Protection
Roaming laptops and smart devices can be secured or applied with your company policy regardless of where they are connecting the internet from. Dome Shield provides mobile apps for both iOS and Android. Moreover, you can use the endpoint agent for securing Roaming Laptops and never have to worry about internet security for your users!
Choose the package that is perfect for you
Included In All Plans
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System Monitoring Per Device
Windows, Office, & Third Party Application Patches & Upgrades
Locutis Dome Shield VPN Internet Protection & Privacy
Premium Internet Security, Anti-Virus and Malware Software at No Extra Charge
Unlimited Antivirus, Ransomware, and Malware Removals
Unlimited Remote Support Sessions
Backup Management
Printer Management
Android, iOS, Windows, MacOS, Linux Compatible
Per User Pricing
Customized Quotes Are Available
SystemHero + Basic
$99/ monthly per device
Service Level Agreement
- Low Priority Ticket
- First Responce Within: 3 Days
- Resolve Within: 5 Days
- Medium Priority Ticket
- First Responce Within: 3 Hours
- Resolve Within: 2 Days
- High Priority Ticket
- First Responce Within: 1 Hour
- Resolve Within: 1 Days
On Site Support
$180/ hourly
Service Level Agreement
Need a Technician Onsite? We
- $168 First Hour
- $86 Per Additional Hour
- $25 Additional for trips outside of Sacramento County
Fully Managed Service
$168User / monthly per device
Service Level Agreement
- Fully Managed Remote Help Desk
- Network Security
- vCIO IT Consultation
- 24/7 System Monitoring
- Hardware & Software Security Updates
- Security Camera Installation and Maintenance
- Printer & Toner Management
- VOIP Telephone Management
