Social Marketing
One place to stay social
For our clients to be successful on social media they need to post a nonstop stream of relevant content and engage with customers across all social channels.
With Social Marketing, our clients can plan, schedule, and publish content for Facebook, Instagram, LinkedIn, Twitter, and Google Business Profile all from one place. Take advantage of ready-to-post content and stock images to make creating engaging posts a breeze. We Grow our clients’ revenue by discovering new customers through Twitter lead searches and drive sales through Instagram. We help them Provide excellent customer service by managing all comments left on posts and any mentions from within the app. In-depth analytics let you know how your posts are performing so we can prove performance and continue to elevate our clients social media strategy.
Generate leads, schedule ready-to-publish content, and collaborate with your customerss all from one place. Social Marketing makes managing social media simple.
With Social Marketing, our clients can plan, schedule, and publish content for Facebook, Instagram, LinkedIn, Twitter, and Google Business Profile all from one place. Take advantage of ready-to-post content and stock images to make creating engaging posts a breeze. We Grow our clients’ revenue by discovering new customers through Twitter lead searches and drive sales through Instagram. We help them Provide excellent customer service by managing all comments left on posts and any mentions from within the app. In-depth analytics let you know how your posts are performing so we can prove performance and continue to elevate our clients social media strategy.
Generate leads, schedule ready-to-publish content, and collaborate with your customerss all from one place. Social Marketing makes managing social media simple.
Kick-start your online presence!
- Post everywhere from one place: Social Marketing provides one place to publish and schedule posts for all your clients' social accounts.
- Post everywhere from one place: Social Marketing provides one place to publish and schedule posts for all your clients' social accounts.
- Generate social leads: Discover new leads on Twitter and engage them with the click of a button!
- Provide excellent customer service: Communicating with customers is easier than ever. Manage all comments left on posts and any mentions from within Social Marketing.
- Drive ecommerce through Instagram: With the Clickable.bio feature, you can transform Instagram posts into a shoppable gallery of images, turning social fans into paying customers.
- Track links and analyze performance: Measure the metrics that you care about with rich engagement statistics. Maintain complete oversight of all networks from this social media marketing platform. Monitor and track the links in your posts to see how many link visits originate from different social networks or from Dark Social.
Social profiles: Facebook, Google Business Profile, Twitter, Instagram, LinkedIn
Unlimited Scheduled posts
Calendar View
Post Performance Analytics
Social Audience Analytics
Link Tracking
Customer Posts
Leads
Interesting Content (RSS Feeds)
Tagging in posts (Facebook & Twitter)
NEW: Clickable.bio for Instagram
Frequently Asked Questions
1Which social profiles can you connect and post to with Social Marketing?
Facebook, Instagram, Twitter, Google Business Profile (Google Posts), and LinkedIn. From one place, business owners can publish content to multiple social sites with the push of a button, utilize in-line conversations so the context of interactions isn't lost and schedule a calendar of posts.
2Facebook, Instagram, Twitter, Google Business Profile (Google Posts), and LinkedIn. From one place, business owners can publish content to multiple social sites with the push of a button, utilize in-line conversations so the context of interactions isn't lost and schedule a calendar of posts.
Social Marketing users can manage multiple accounts for most social networks, with the exception of Instagram and Google Business Profile.
Social Marketing Express:
Facebook - up to 1 account
Google Business Profile - 1 account
Social Marketing Pro:
Facebook - up to 5 accounts
Google Business Profile - 1 account
Instagram - 1 account
Twitter - up to 4 accounts
LinkedIn - up to 4 accounts
3What are the top features of Social Marketing?
Social Marketing users can manage multiple accounts for most social networks, with the exception of Instagram and Google Business Profile.
Social Marketing Express:
Facebook - up to 1 account
Google Business Profile - 1 account
Social Marketing Pro:
Facebook - up to 5 accounts
Google Business Profile - 1 account
Instagram - 1 account
Twitter - up to 4 accounts
LinkedIn - up to 4 accounts
4How can Social Marketing help generate leads?
Use our Twitter lead generation tool to find customers talking about your clients' services, in their area. Set up lead searches for keywords related to your clients business, then sit back and watch the leads roll in.
5What's social media's role in customer service?
Companies know that customer service is important, but a lot of businesses still haven’t formed a specific strategy for addressing online concerns and building social relationships. With 89% of U.S. consumers saying that they’ve gone to a competitor after a poor customer service experience, it’s clear that a business’s ability to listen to complaints and provide solutions is linked to its success.
6How are social audiences built?
Did you know that 90% of small businesses have Facebook pages, but that almost one third of them have less than thirty-two fans? Building an engaged audience can be difficult, and for many local businesses it’s the reason why they quit updating their pages long ago. In order to create a successful following on social media, every post needs to have value. With Social Marketing's ready-to-post content, it has never been easier to provide timely, relevant content for your clients.
7Can performance be tracked across profiles?
Yes! Show your clients growth across channels from one dashboard, monitor changes in Facebook and Twitter reach and see the growth in fans and followers from social campaigns.
8What specific data is tracked in Post Performance?
Social Marketing tracks post performance data on all posts made through the app and in some instances, posts made outside of the product.
Social Marketing will pull in historical data and post performance for posts made organically through Facebook, Twitter, and Instagram (from the moment it became a business profile) or another social media publisher.
9How do you track links in your posts?
Link Performance allows you to monitor and track the links in your posts. See how many link visits originate from the different social networks or from Dark Social.
Dark Social refers to the visits that can't be tracked due to their origin; Dark Social includes links shared through email, messenger, or text messages.
Use the link shortener in the composer to track your first link.
10Can you customize posts per channel?
You can create a post and customize it per social channel by clicking on the "Customize by account" button in the top right of the composer. After customizing, it only takes one click to schedule or publish all of these posts to the different channels.
11How do you share existing content (RSS Feeds)?
The Content tab functions like an RSS feed. It allows your clients to conveniently discover and re-publish interesting and relevant content using the share button.
Set up relevant content searches in the Settings > Interesting Content tab to control what is populated here.
To search our library of RSS feeds your clients can select the search button, or to add an RSS feed that isn't in our system, they can also select add. From here they can add in the relevant feed URL and give it a name and category assignment.
12How do you see and respond to customer posts?
Access the posts your customers are commenting on through My Posts > Customer Posts. Filter the posts by network and status so you can easily which posts have not been responded to and easily respond to comments without ever having to leave the app.
13Can you create reports for upcoming content?
Reports are an easy way to send content for client approval or review the posts that you have created. Go to My Posts > Calendar and click on the “Create Report” button on the upper right corner. You can filter the report to show only scheduled posts, only drafts with a scheduled date, or both. Select a date range and click Create Report. A unique link to your report will be generated. This link allows you to easily review posts, share with individuals that don't have access to Social Marketing, or send to your clients for approval.
14How long can your posts be?
While not all social networks are designed with strict character limits like Twitter, it's important for posts to be of a readable length.
When posting to multiple networks, the Social Marketing Composer will limit your post according to the network with the lowest limit. The character count of your post is tracked above the Content box in the Composer.
Facebook - up to 63,206 characters
Twitter - up to 280 characters
LinkedIn - up to 700 characters
Instagram - up to 2,200 characters
Google Business Profile - up to 1,500 characters
15How do you plan and publish content using the Composer?
Planning and publishing content through Social Marketing is flexible and easy. Using the Composer, you can:
Immediately publish the post
Schedule the post to be automatically published at a date and time of your choice
Save the post as a draft
Save the post as a draft with a scheduled date (this will not be published until you schedule or publish the post)
Save the post as a template to use in the future
16Can you post to multiple locations at once?
Can you post to multiple locations at once?
Through the Multi-Location Business App, you can post to multiple Facebook pages in one go. Maintain brand consistency while keeping each individual location local through dynamic content and easy customization. Get a high-level overview of your overall brand, or drill down to analyze how each location is performing---all from one app.
